The bride and groom were distraught that their guests had to pay out of pocket for car services because First Student dropped the ball. The shuttle ended up arriving at the hotel 10 minutes before the wedding started – guests that had waited for the shuttle were late to the wedding. None of the emergency numbers provided connected me with a live person, just going to an answering machine. Ing to Uber to the wedding so they wouldn’t miss it. They are unorganized, rude and careless when it comes to providing services for the most important day of peoples lives. I hope that everyone that is thinking about booking them sees this and runs the other way. As a consolation, they offered a discounted rate for a future service, as if we would ever book them again. Only offered an apology, even though it quite literally ruined our wedding. Kathy Henry claims she had an email for our "cancelation" but could never find it. They told us that there was a miscommunication and that they believed we had cancelled the trip. It took three days for us to come to a final answer and they could not have been more rude about resolving this issue. We contacted them the next day and were told we would receive a call back from the manager that never came. Our ceremony was delayed because no one made it on time due to the shuttle not arriving. We then had to have our family members shuttle guests back and forth because people were relying on the shuttle. We called over 50 times leaving voicemails for all the after hours numbers and never received a call back. My husband and I then had to stop what we were doing and call the emergency numbers. Weekends as well as overnight trips spanning several days are required for drivers. Current CDL with proper endorsements is required. To be considered for a driving position, applicants must have a very strong customer service background, extensive commercial driving experience and a clean driving record. If selected, you will be required to successfully complete classroom training, on-road training and skills tests. Some multiple-day/overnight trips and some weekends are required. Applicants must have a current CDL with "Passenger" Endorsement, excellent customer service skills and a clean driving record.ĭrivers must be willing to work a flexible schedule that may vary significantly from week to week. The ideal driver enjoys working with people, has a very flexible schedule and likes to travel. We also often have other rewarding positions open in areas such as administration, sales, driver training and operation positions. We are always looking to employ great mini bus drivers, CDL coach drivers for positions to provide group bus transportation services. Our company is committed to retaining our leadership role in the bus transportation industry while expanding our market share through lines of communication between our employees and customers. Our success has been as a result of staff that works hard,and takes pride in a job well done. We can provide an career opportunity in an atmosphere for growth that will benefit both you and our company. We provide the opportunity to be part of our team at one of our facilities that are safe and well maintained. We are considered an industry leader in bus transportation and provide a stable environment for our entire staff.
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